Join Sri Lanka’s Great Place to Work Awarded organization, Tech One Lanka!
We are an organization that celebrates the diversity of our teams, where everyone can be themselves and are empowered to do their best work. Our purpose is to build an empowered community with empathy and a growth mindset to build innovative solutions to achieve remarkable results. We foster a safe space for everyone to learn, grow, and have fun. This is why our people can’t believe that their work here is actually a job. That’s because innovation is at the heart of everything we do. Every day our people get to imagine new possibilities, take magnificent risks, fail spectacularly, and succeed in spaces no one has dared to venture into before.
What’s in it for you:
Here at Tech One, you’ll have the opportunity to make an impact by contributing to our global projects and working with diverse talented individuals across our offices. We promote an always-learning culture and provide our people with vast opportunities for growth. Got any suggestions to make Tech One an even better place to work at? We have a team who listens; share your thoughts and contribute to the changes. Got the skills and right qualities to be part of our awesome team? Competitive remuneration awaits you!
Job purpose:
The Sales Coordinator will be responsible for maintaining sales & customer records and ensuring a smooth sales process. This role is ideal for individuals with energy, ambition, and a desire to work for a dynamic, rapidly growing business.
Duties and Responsibilities:
- Work with the sales team/customers to register customers on the principal’s partner support portals and ensure all registration process are followed.
- Ensure timely updates on the principal’s partner support portal.
- Collaborate closely with the sales team/customers to achieve the goals set by the principal.
- Participate in the principal cadence meetings.
- Prepare and update principal’s portal/partner reports for weekly/by weekly/monthly
cadence meeting. - Monitor the performance threshold on funding programs and working with the sales team address the required areas.
- Participate in promotional activities and marketing campaigns, when requested.
- Support sales to update the CRM.
- Process orders and Proof of Executions on order loading systems.
- Check the data accuracy in orders and invoices and maintain data health in all systems.
- Contact clients to obtain missing information or resolve queries.
- Liaise with principles to ensure timely processing of orders.
- Communicate important feedback from customers internally.
- Stay up to date with new products and features.
Qualifications:
- Diploma / postgraduate or degree in sales management
- Proven 2 – 3 experiences in sales administration or a similar role
Skills Expected:
- Strong organizational skills to manage sales & customer records and ensure a smooth sales process.
- Attention to detail to process orders accurately and maintain data integrity.
- Communication skills to liaise with clients and internal teams effectively.
- Problem-solving abilities to resolve any issues that arise with orders or customer queries.
- Time management skills to work under strict deadlines and prioritize tasks.
- Adaptability to stay up to date with new products and features.
- Team work to collaborate with colleagues and contribute to achieving sales targets.
How to get in touch with us:
Address: Tech One Global Lanka (Pvt) Ltd, No:185/4, Havelock Road, Colombo 05
E-mail your CV to hr@techoneglobal.com along with the contact details of two non-related referees
