Recognized as one of the “Philippines Best Workplaces 2023,” Tech One Global Philippines is a haven for diversity and innovation. Here, you can be yourself and unlock your full potential. Our mission? To build a community driven by empathy and a growth mindset, creating groundbreaking solutions for extraordinary results.
Why Tech One?
Here at Tech One Global Philippines, you will be right at the heart of the goal: Become a ripple effect by contributing to our global projects and working with diverse talented individuals across our offices. Our vibrant culture fosters learning, growth, and fun. We embrace bold ideas, take daring risks, and celebrate spectacular successes—and failures. Every day is an adventure into new possibilities.
What’s In It for You?
Make a global impact by working on exciting projects with a diverse team. Enjoy endless opportunities for personal and professional growth. Your ideas matter—help shape our future. Enjoy work-life balance with our flexible and hybrid schedule. Plus, competitive remuneration awaits those with the right skills and qualities.
Your role in a nutshell:
The Lead – Sales, Operations, and Analytics (SOA) will be responsible for overseeing sales operations, analyzing sales data, and providing actionable insights to support the sales team in making data-driven decisions. This role involves tracking key sales metrics, preparing reports, forecasting sales, identifying trends, managing CRM data, and ensuring operational efficiency. The ideal candidate will have strong analytical skills, attention to detail, and a deep understanding of sales processes, CRM management, and operational strategies.
What You Will Do:
Sales Analysis and Reporting:
- Collect, analyze, and interpret sales data to identify trends and opportunities for improvement.
- Prepare regular sales performance reports, dashboards, and visualizations to support decision-making.
- Monitor key performance indicators (KPIs) and assist in sales forecasting and budgeting.
- Conduct in-depth market analysis and competitor benchmarking to inform sales strategies.
- Provide insights into customer behavior, product performance, and sales cycle stages.
- Identify key trends or opportunities for improvement from sales data, leading to implemented strategies that optimize sales performance.
Sales Operations
- Oversee daily sales processes including renewals, contracts, and job orders.
- Develop and launch dashboards to streamline sales processes and ensure real-time tracking.
- Ensure accurate CRM data entry and maintain data integrity.
- Manage and update CRM records related to sales opportunities, customer interactions, and sales performance.
- Provide CRM training and support to the sales team, ensuring effective use of the system.
Strategic Collaboration:
- Work closely with sales leadership to provide data-driven recommendations to optimize sales strategies.
- Collaborate with the sales and marketing teams to assess the effectiveness of campaigns and initiatives.
- Assist in the development and implementation of sales strategies based on data analysis.
Operational Efficiency:
- Develop and launch comprehensive dashboards for partner program insights and sales processes.
- Implement real-time data updates to dashboards, ensuring a 100% sync rate between dashboards and CRM data sources.
- Ensure timely and accurate submission of Business Review (BR) reports.
What We Look For:
Education & Experience:
- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
- Proven experience in sales operations, analytics, or a related role.
- Previous experience in a leadership role is preferred.
Skills & Competencies:
- Proficiency in CRM systems ( Microsoft Dynamics).
- Advanced skills in Excel, Power BI, or other analytics tools.
- Strong understanding of sales processes and methodologies.
- Excellent communication and stakeholder management skills.
Behavioral Attributes:
- Analytical mindset with a problem-solving attitude.
- Detail-oriented with strong organizational skills.
- Adaptable to a fast-paced, dynamic environment
What’s next?
We encourage you to apply even if you think you may not match 100% of the criteria. You may surprise yourself, or we may have another opportunity that fits your potential. While we can’t talk to every applicant personally, we will always try our best to make you feel listened to and supported throughout the experience.