We celebrate the diversity of our teams and Tech One Global is a place where everyone can be themselves and are empowered to do their best work. Our purpose is to build an empowered community with empathy and growth mindset to build innovative solutions to achieve remarkable results.
It’s true. Our people can’t believe that their work here is actually a job. That’s because innovation is at the heart of everything we do. Every day our people get to imagine new possibilities, take magnificent risks, fail spectacularly, and succeed in spaces no one has dared to venture before.
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The role in a nutshell:
We are looking for Cloud Specialist to help build out, maintain, and troubleshoot our rapidly expanding infrastructure & cloud services business. You will be part of a talented team of global engineers that will demonstrate in-depth technical competencies, delivering mission-critical infrastructure & cloud services and ensuring the highest levels of availability, performance, and security.
What we are looking for:
- Manage and monitor all installed Microsoft systems and infrastructure for customers.
- Install, configure, test, and maintain operating systems, application software and systems management tools.
- Proactively ensure the highest levels of systems and infrastructure availability.
- Maintain security, backup, and redundancy strategies.
- Design and implement system security and data assurance.
- Participate in the design of Microsoft Infrastructure Solutions.
- Take ownership of the Services, Incidents and Problems assigned to Infrastructure Services.
- Ensure security and confidentiality are always maintained.
- Take ownership of issues through to resolution.
- Mobile Device Management and security enhancements of remote devices and systems.
- Provide timely and professional communication to all levels of the business.
- Fully versed in Microsoft Services Infrastructure Services (Active Directory, Exchange Server, Microsoft 365, Azure, System Center products & Virtualization platforms)
- Implementation, support, and maintenance of corresponding products.
- Provide 24/7 Level 2 and 3 Infrastructure Support Services to the business to agreed service levels.
- Accountable for the delivery of the SLA (Service Level Agreement) and Project Objectives within the Infrastructure and cloud related solution areas.
Qualifications:
- Bachelor’s degree in Computer Science, or equivalent experience. Engineering or related discipline highly recommended.
- 2-3 years of experience in IT Infrastructure Implementation, Administration, Management & Support.
- Good interpersonal, written, and verbal communication skills.
- 1-2 years of experience in Microsoft 365, Azure and Security related services, IT Infrastructure administration and management.
- MCSE / MCSA is Mandatory for On-Premises Infrastructure Solutions.
- Microsoft 365 / Azure Related Certifications are Mandatory for Cloud Solutions.
- ITIL will be an added advantage.
What’s In It for You
- Global company exposure
- Continuous Learning Culture
- Flexible working schedule
- Great Working Environment
- Competitive Compensation
- Opportunities to network and connect
How to get in touch with us:
Address: Tech One Global (Pvt) Ltd, No:185/4, Havelock Road, Colombo 05
E-mail your CV to hr@techoneglobal.com along with the contact details of two non-related referees
Only the shortlisted candidates will be called in for interviews.
