We celebrate the diversity of our teams and Tech One Global is a place where everyone can be themselves and are empowered to do their best work. Our purpose is to build an empowered community with empathy and growth mindset to build innovative solutions to achieve remarkable results.
It’s true. Our people can’t believe that their work here is actually a job. That’s because innovation is at the heart of everything we do. Every day our people get to imagine new possibilities, take magnificent risks, fail spectacularly, and succeed in spaces no one has dared to venture before.
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What you will do in this role
Business Focus
- Understanding the needs of multiple stakeholders.
- Facilitating the negotiation of requirements amongst multiple stakeholders.
- Identifying the current- and future-state business processes.
- Helping the business stakeholders envision the future and how their work will need to change to support the future.
- Analyzing the impact to the existing system functionality.
Technology Focus
- Creating, analyzing, and validating detailed functional specifications.
- Clearly articulates and documents business requirements .
- Facilitating design sessions with the implementation team to define the solution.
- Delivering elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
- Having solid understating and hands on experience in own products
Customer Facing & Team Communication
- Works with business partner to elicit high-level requirements and capture business needs.
- Manages ongoing relationship with business partner or the customer to drive satisfaction with project team.
- Coordinates project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions.
- Obtains key inputs from enterprise architecture teams and identifies solution interdependencies.
- Engages with knowledge workers to incorporate usability and user interface needs when designing systems.
- Proactively resolves customer satisfaction issues.
- Negotiates contracts, manages relationships, and monitors vendor performance against SLAs.
- Continuously monitoring and developing processes, procedures and implementing the same with regard to ISO 9001:2015.
Here’s what it takes to get there
- 2 – 4 years of experience in the similar field (Business Analyst)
- Above 4 years of experience in the similar field (Senior Business Analyst)
- BSc in computer science or equivalent qualification in Computer Science.
- Excellent communication skills in both verbal and written communication.
- Strong analytical skills.
- Familiarity with general business functions.
- Basic understanding of information technology and business concepts.
- Creativity/Innovation and problem-solving ability , Ethical behaviour & Teamwork.
What’s In It for You
- Exposure to global projects
- Always Learning Culture
- Flexible working schedule
- Great Working Environment
- Competitive Compensation
How to get in touch with us
E-mail your CV to hr@techoneglobal.com along with the contact details of two non-related referees
Only the shortlisted candidates will be called in for interviews.
Address: Tech One Global (Pvt) Ltd, No:185/4, Havelock Road, Colombo 05
