Join Sri Lanka’s Great Place to Work Awarded organization, Tech One Lanka!
We are an organization that celebrates the diversity of our teams, where everyone can be themselves and are empowered to do their best work. Our purpose is to build an empowered community with empathy and a growth mindset to build innovative solutions to achieve remarkable results. We foster a safe space for everyone to learn, grow, and have fun. This is why our people can’t believe that their work here is actually a job. That’s because innovation is at the heart of everything we do. Every day our people get to imagine new possibilities, take magnificent risks, fail spectacularly, and succeed in spaces no one has dared to venture into before.
What’s in it for you:
Here at Tech One, you’ll have the opportunity to make an impact by contributing to our global projects and working with diverse talented individuals across our offices. We promote an always-learning culture and provide our people with vast opportunities for growth. Got any suggestions to make Tech One an even better place to work at? We have a team who listens; share your thoughts and contribute to the changes. Got the skills and right qualities to be part of our awesome team? Competitive remuneration awaits you!
Job purpose:
The ‘Consultant’ role collaborates with the key customer business decision makes, management, pre-sales, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs and drive end to end value for customer success in their Microsoft digital transformation journey. He/she is responsible for achieving a profit and productivity quota made up of the combined expectations of the organization.
Responsibilities:
- Demonstrate the ability to adapt to new technologies and learn quickly.
- Ability to focus on customers, proven ability to be client focused, create results, proactive, and collaborate with others.
- Demonstrate a passion for mentoring, supporting peers & sharing knowledge.
- Foster senior level client relationships and engage with senior level Microsoft, partner and client stakeholders to drive solution success.
- Display strong time, project, delivery, and priority management skills.
- Express great communication skills, presentation skills, written skills, customer/partner relationships and expectations management
- Own, investigate and solve complex customer technical issues and project engagements and act as an advisor to the customer.
- Demonstrate customer obsession in their daily tasks by offering support in the form of technical advisory and owning solution delivery to drive customer success.
- Proactively scope and deliver the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the company
- Provides coaching and professional development to team-member sales associates to enhance their product knowledge, technical acumen, and technical sales skills.
- Drive for efficient, high quality and deep technical delivery engagements.
Qualifications:
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- Bachelor’s degree in computer science, Information Technology (IT), or related field
- 5+ years of hands-on experience in Microsoft solution areas and system administration
- 3+ years of hands-on experience in any areas of technical support, implementation and delivery, and consulting etc. for Microsoft technologies
- Strong knowledge in Microsoft on-premises and cloud infrastructure services such as but not limited to Windows Server, Active Directory, SQL Server, Exchange Server, System Center, Azure and Microsoft 365 technologies.
- Adaptability, flexibility, and the ability to do the right thing under pressure and tight deadlines and shift basis.
- Great interpersonal and communication skills-both oral and written.
- Working late hours and weekends would be required on an occasional basis.
- Self-motivated and independent thinker that routinely translates circumstances and understanding into actions that move the business forward in a measurable manner
- Self-motivated and independent thinker that routinely translates circumstances and understanding into actions that move the business forward in a measurable manner
- Strong learning skills to demonstrate fast adoption of new technologies.
How to get in touch with us:
Address: Tech One Global Lanka (Pvt) Ltd, No:185/4, Havelock Road, Colombo 05
E-mail your CV to hr@techoneglobal.com along with the contact details of two non-related referees
