Join Sri Lanka’s Great Place to Work Awarded organization, Tech One Lanka!
We are an organization that celebrates the diversity of our teams, where everyone can be themselves and are empowered to do their best work. Our purpose is to build an empowered community with empathy and a growth mindset to build innovative solutions to achieve remarkable results. We foster a safe space for everyone to learn, grow, and have fun. This is why our people can’t believe that their work here is actually a job. That’s because innovation is at the heart of everything we do. Every day our people get to imagine new possibilities, take magnificent risks, fail spectacularly, and succeed in spaces no one has dared to venture into before.
What’s in it for you:
Here at Tech One, you’ll have the opportunity to make an impact by contributing to our global projects and working with diverse talented individuals across our offices. We promote an always-learning culture and provide our people with vast opportunities for growth. Got any suggestions to make Tech One an even better place to work at? We have a team who listens; share your thoughts and contribute to the changes. We are also prioritizing work-life balance with our flexible and hybrid work schedule. Got the skills and right qualities to be part of our awesome team? Competitive remuneration awaits you!
The role in a nutshell:
An Accounts Receivable and Collection Officer is responsible for managing and overseeing the recovery process of outstanding debts or dues from individuals or organizations. The primary goal is to minimize financial losses for the company by efficiently recovering delinquent payments. This role requires a combination of communication skills, negotiation abilities, and a strong understanding of financial processes.
What you will do in this role:
- Debt Recovery:
Initiate contact with debtors to negotiate and facilitate the repayment of outstanding debts.
Develop and implement effective recovery strategies to ensure timely and successful debt recovery.
Review and analyze debtor financial situations to determine the most suitable repayment plans.
- Documentation and Record Keeping:
Maintain accurate and up-to-date records of all communications and actions taken during the recovery process.
Prepare and maintain documentation related to debt recovery, including legal notices and settlement agreements.
- Negotiation:
Negotiate payment plans and settlements with debtors to reach mutually agreeable terms.
Work closely with legal teams, when necessary, to escalate cases to the legal recovery process.
- Communication:
Communicate effectively with debtors, using a professional and assertive approach to encourage cooperation.
Collaborate with internal teams, including legal, finance, and customer service, to gather relevant information and support the recovery process.
- Compliance:
Stay informed about relevant laws and regulations related to debt collection and recovery.
Ensure all debt recovery activities adhere to legal and ethical standards.
- Reporting:
Prepare regular reports on the status of debt recovery efforts, providing insights and recommendations for improvement.
- Customer Service:
Maintain a customer-centric approach, recognizing the importance of retaining positive relationships with debtors when possible.
- Continuous Improvement:
Identify areas for process improvement and contribute to the development of best practices in debt recovery.
What we are looking for:
- Bachelor’s degree in Finance, Business, or a related field.
- Proven experience in debt recovery, preferably in a financial institution or credit management role.
- Strong negotiation and interpersonal skills.
- Knowledge of relevant laws and regulations governing debt recovery.
- Excellent communication skills, both written and verbal.
- Analytical mindset with the ability to assess financial situations.
- Ability to work independently and collaboratively within a team.
- Proficient in using relevant computer software and databases.
How to get in touch with us:
Address: Tech One Global Lanka (Pvt) Ltd, No:185/4, Havelock Road, Colombo 05
E-mail your CV to hr@techoneglobal.com along with the contact details of two non-related referees.
